External and Health Resources
24/7 Support Available
Spectrum Life
Spectrum Life is a Student Assistance Programme (SAP) available to all our NU London students
Spectrum Life includes an online platform with hours of wellbeing content to support physical and mental health, an app and a 24/7 helpline, that will connect you with a counsellor or psychotherapist for in-the-moment support.
You will need your Northeastern University London student email address to register on the platform or contact the helpline.
- Platform Avaliable Here
- Organisation code: NULONSAP
- Use your Northeastern University London student email address to register
On the platform, click on SAP on the top banner to find the helpline telephone number or you can access it via a live chat function.
The Spectrum.life App can be downloaded on Google Play and the App Store
Togetherall
Express yourself and get support in this completely anonymous peer-to-peer mental health community, available 24/7. Free for all Northeastern University students.
Register to Togetherall here
Headspace
Mindfulness, meditation, sleep, focus, fitness & more. Build healthy habits and use Headspace anywhere, anytime. Create an account using your Northeastern email address.
UWill
Through a partnership with Uwill, you can schedule an appointment with a licensed therapist based on your preferences including immediacy, gender, ethnicity, language, or focus area.
Available for Mobility students only.
Other help Lines and Listening Services
Samaritans are a free service that you can call, email, and chat with anytime day or night. If you need someone to talk to, call 116 123.
London Nightline is an anonymous listening & information service run by students, for students. It provides emotional support to students in distress. Their phones are manned from 18.00 to 08.00 during term time: 020 7631 010 or via email: listening@nightline.org.uk
If you are registered with a GP you can contact your local Crisis Team who are available 24 hours a day, 7 days a week. If you are registered with Holborn Medical Centre your Crisis Team contact number is 020 3317 6777. If you are registered elsewhere, please contact your GP for further details.
Additionally, the following resources are also there to support you:
- Papyrus (Support line for those who are experiencing thoughts of no longer wanting to live)
- Self-Injury Support (Helpline for women affected by self-injury)
- CALM (Helpline for men experiencing emotional distress)
- BEAT (Helpline for those experiencing eating disorders)
- Switchboard (Helpline for those identifying as LGBT+)
- We Are With You (Provides information and guidance on drug and alcohol use)
- NHS Gender Identity Support (Information for those questioning their gender identity)
Registering for a GP
We strongly recommend if eligible, to register with a local doctor within two weeks of arrival for the duration of your course.
You can find your nearest GP through the NHS Find a GP website. You can only be registered with one GP at a time, but if you would like to switch practices, the student support adviser will help you do this.
You can find your nearest Dentist through the NHS Find a Dentist website.
To find your local sexual health clinic, visit the find a sexual health clinic website.
Other useful sites relating to sexual health include:
Apply for a HC2 certificate
As a student, you may be eligible to apply for the NHS low-income scheme and receive a HC2 certificate for financial help with health costs.
NUSU London Welfare Officer & NUSU London Diversity Officer
The NUSU London Welfare Officer & NUSU London Diversity Officer are elected students who act as a focal point for pastoral issues within the student community.
The SUWO and DO are available to listen to, and support students who wish to discuss issues external to their programme of study, which may be negatively affecting their College experience or academic performance. The SUWO and DO can provide impartial advice and access the resources available on matters such as health, a family crisis, a disagreement or settling into university life.